You can request for a policy cancellation under any of the following criteria:
• Vehicle sold or ownership transferred to another owner.
• Vehicle Insured with a different insurance policy and the vehicle to be registered in Traffic department with the same insurance policy.
• Vehicle Exported outside U.A.E.
• Other Cancellation reasons that are compatible with Insurance Authority rules and regulations.
• Fill in a cancellation request.
• Provide the reason for cancellation with related supporting documents.
• Provide copies and details of all related documents, policy certificate and your ID.
• Visit any of AlDawliyah Insurance Services offices with your required documents.
We will ask you to provide the documents which are related to your cancellation reason. We mentioned some document sample below, but it’s not limited to.
• Cancellation Letter from Traffic department.
• Vehicle Transfer Certificate Issued by Traffic Department.
• Insured’s Emirates ID Copy.
• New Vehicle Registration Copy with New Insurance.
• For any further assistance and clarifications, you can contact AlDawliyah Insurance Services by phone or email.
• Cancellation Refund Premium payable to the Insured only.
• Cancellation and or refund are subject to evaluation of documents and the policy terms and conditions.
• Refund requests are processed for policies having no reported claims.
• Premium refund is calculated based on a refund tariff structure by Insurance Authority.
• Refund will be paid by cheque only, and to be collected from our offices.
After submitting your documents it will take 10 to 15 working days to complete the cancellation process.
The currency of transaction is UAE Dirhams.